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FAQ General

  1. For what period does THM give warranty on products?

    For all THM products we give a 24-month warranty covering defects in material and workmanship.

    INFORMATION

    Please contact the dealer who sold you the product before sending it back to us.
    In certain cases minor defects of your THM products are repaired free of charge after expiration of the 24-month warranty period if the expenditure of work does not exceed approx. 0.5 h.

    For further details please refer to the last page of the instruction manual (see Downloading)

  2. Does THM offer special crash replacement conditions?

    Yes, in the event of an irreparable damage as caused by an accident we grant a 40% reduction on the list price if the owner purchases a new THM product.

    For further details please refer to the last page of the instruction manual (see Downloading zone)

  3. Can the Clavicula be fitted to my frame?

    For information on the different bottom bracket standards visit our service rubric: to the bottom bracket standards